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We offer a full refund if a course cancellation is done at least three days prior to the course date. If a cancellation is received less than three days from the scheduled course date, a partial refund will be given and a $200 cancellation fee will apply.
A written or verbal cancellation must be made directly with Swiss School of Prosthetics by emailing [email protected] or calling 1-800-462-3569 ext. 302.
If your cancellation is made within the three day time frame and a refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within seven days.
If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
If you have done all of this and you still have not received your refund yet, please contact us.
